Privacy Policy

Information We Collect

We may collect personal information including your name, telephone number, email address, service address, billing address, property information, service history, appointment information, and information you voluntarily provide when requesting septic, wastewater, drainfield, inspection, ATU, lift station, pumping, repair, installation, or related services.

We may also collect technical information associated with use of our website, such as IP address, browser information, device information, and website usage information.

How We Use Your Information

All About Septic Services Inc. may use your information to:

• Respond to questions and service requests.
• Schedule and manage appointments.
• Provide estimates and perform requested services.
• Communicate regarding scheduled, pending, or completed work.
• Send appointment confirmations, reminders, service updates, and other customer-service communications.
• Process payments and maintain business records.
• Improve our services and customer experience.
• Comply with applicable legal and regulatory requirements.

SMS and Text Messaging

When you provide your mobile telephone number and consent to receive text messages from All About Septic Services Inc., we may send you messages relating to your inquiries, appointments, estimates, service requests, scheduling, technician arrival information, account matters, and other communications related to our services.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. You may also contact All About Septic Services Inc. directly to withdraw your consent to receive text messages.

For assistance regarding text messages, reply HELP or contact All About Septic Services Inc.

Consent to receive text messages is not a condition of purchasing goods or services.

Mobile Information and SMS Consent

Mobile information, including telephone numbers and SMS consent information, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

We may disclose information to service providers that assist us in operating our business and providing requested services, including communications, scheduling, payment processing, and other operational services, when necessary to provide those services.

SMS opt-in consent and telephone numbers collected for SMS purposes will not be shared with third parties or affiliates for their marketing purposes.

Sharing of Personal Information

We do not sell personal information.

We may share information when reasonably necessary to operate our business, provide requested services, process transactions, communicate with customers, comply with legal obligations, protect our rights or property, or work with service providers acting on our behalf.

We may also disclose information when required by law, court order, subpoena, government request, or other lawful process.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet, electronic storage, or communications system can be guaranteed to be completely secure.

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, understand how visitors use it, improve performance, and support advertising or analytics services. Users may be able to control cookies through their web browser settings.

Third-Party Websites

Our website may contain links to third-party websites. All About Septic Services Inc. is not responsible for the privacy practices, security, or content of websites operated by third parties.

Children's Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through our website.

Changes to This Privacy Policy

All About Septic Services Inc. may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective or Last Updated date.